What happens when my server is no longer accessible?
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- What happens when my server is no longer accessible?
A server failure can have various causes. First, you should try to restart your server through centralized customer management (https://customer-interface.com). If your server can not be reached 30 minutes after the reset request, it can be assumed that there is a permanent problem. Please try to boot the server into the rescue system and check the logs and check the hard disks (fsck). If this is not possible or is not successful, please inform us about the ticket system so that we can look at the case.
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