Our rescue system is compareable with Debian. Any basic Linux commands can be used.
Activate the rescue mode via your customer interface. Your server will be rebooted and boot the rescue image from the networ
If the boot process finished, you can connect to the server via SSH (any possible error messages from your SSH client can be ignored).
The rescue system does not mount your drives automatically - You will have to do it manually; This happens via the "mount" command. Normally the system is located on the second partition on the first hard drive, Linux specific it would be named /dev/hda2 or /dev/sda2 , the command would be:
mount /dev/hda2 /mnt
mount /dev/sda2 /mnt
The software raid device is normally called /dev/md0 . If the raid is degraded, the devices splits into /dev/md126 and /dev/md127 .
The hard drives content can be found in the /mnt directory. You can do changes on the system or download files via SCP (for example with WinSCP).
Please notice that the rescue mode will be active as long as you deactivate it.